Malaysia’s hospitality market is valued at USD 48.65 billion in 2025 and is projected to grow to USD 69.02 billion by 2030. The industry witnessed rapid growth due to increased domestic tourism and from neighbouring countries such as Singapore, Indonesia and China.
As the industry expands, demand for skilled workers continues to rise. Compared to the previous year, tourism employment grew by 4.6%. The majority of jobs were in retail trade, food and beverage, and service-oriented industries.
These sectors jointly contributed 85.2% of tourism employment- highlighting the sector’s significance in creating job opportunities across skill levels. For many, a diploma in hotel management will be a career pathway into this dynamic industry.
Key Skills Required for a Hotel Management Graduate
The hospitality industry in Malaysia is rapidly evolving, driven by technological advancements and changing customer expectations. Acquiring the right skillset is crucial to being noticed by potential employers.
Technical Skills
- Front office operations
- Food and Beverage Management
- Housekeeping
- Event planning and execution
Soft Skills
- Communication and attentive listening
- Emotional intelligence
- Conflict resolution
- Patience and empathy
Proficiency in Using Technology
- AI and Automation tools
- Contactless Technology
- Data interpretation and Trend prediction
Leadership Skills
- Strategic decision-making skills
- Crisis Management
- Delegation and Mentoring
- Motivating Multi-Cultural teams
Top 10 High-Paying Career Paths After a Diploma in Hotel Management
A Diploma in Hotel Management qualifies graduates for a range of entry-level roles across hotels, resorts, and tourism businesses, including:
- Front Office Executive
- Guest Relations Officer
- Food & Beverage Officer
- Event Coordinator
- Housekeeping Supervisor
- Hotel Sales & Marketing Executive
- Customer Experience Officer
A diploma doesn’t prepare you only for entry-level jobs. It lays the foundation for later career progression.
Hotel General Manager
The Hotel General Manager role is a highly sought-after career path for those who have completed a hotel management course. Managers oversee all hotel operations — from front office and housekeeping to food and beverage, guest experience, budgeting, and brand standards.
They also make key decisions related to revenue management, marketing strategies, staffing, and overall guest satisfaction. Those with strong leadership skills and a solid understanding of hospitality operations can steadily rise into this senior role.
Average Base Salary: RM 4,428 per month.
Executive Chef
An executive chef is often the highest-ranking position in a professional kitchen. The role includes overseeing the purchase of food and supplies from approved vendors, developing menus and pricing, maintaining kitchen hygiene and surrounding areas, and hiring and training kitchen personnel.
Average base salary: RM 6,526 per month.
Food and Beverage Manager
A food and beverage manager is responsible for coordinating and supervising all aspects of food and beverage service. It includes diverse responsibilities- menu planning and designing, kitchen management, staff management, cost control, and customer service.
Average base salary: RM 40,000 per annum.
Front Office Manager
A front office manager oversees all the activities at the front desk. The duties include managing and training front desk staff, handling guest check-in and check-out, addressing guest inquiries, resolving customer complaints, and coordinating with various departments to ensure a seamless customer experience.
Average base salary: RM 4,639 per month.
Event and Banquet Manager
An event and Banquet Manager is responsible for supervising and coordinating banquets and events. This role involves working with clients to plan and execute events, managing staff, and ensuring the event is a success.
Average base salary: RM 6,365 per month.
Cruise Line Manager
A Cruise Line Manager runs daily operations to ensure smooth functioning across various departments, including guest services, housekeeping, food and beverage, entertainment, and activities.
The manager must maintain high customer service standards, address the guest issues and coordinate with various departments to maximise efficiency.
Average base salary: RM 24,655 per month.
Resort Operations Manager
As a Resort Operations Manager, you are responsible for ensuring the entire resort runs smoothly and efficiently. The role includes overseeing accounts, marketing activities, housekeeping supplies, food and beverage operations, human resources, and customer service. The position is well-suited for graduates with strong communication, coordination, leadership, and problem-solving skills.
Average base salary: RM 8,623 per month.
Hospitality Consultant
As a Hospitality Consultant, you offer advice to hotels, resorts, restaurants and tourism businesses to improve operations, guest experience, profitability, and brand reputation. Your work typically involves analysing business performance, recommending improvements across service delivery, layout, menu design, marketing, and sustainability, and helping clients implement change.
Average base salary: RM 3,300 per month.
Travel and Tourism Manager
The responsibilities of a Travel and Tourism Manager may vary depending on the sector and the organisation’s nature. However, some of the common responsibilities include budgeting, report writing, and staff supervision.
Average base salary: RM 2,443 per month.
Entrepreneur in Hospitality
A diploma in hotel management gives the aspiring entrepreneur a strong foundation. In the classroom, the aspiring entrepreneurs learn to pay attention to the minutest details, monitor things, and generate detailed reports using sophisticated software.
The course equips the graduates with essential industry knowledge and practical experience to make a venture successful.
Take the Next Step in Your Hospitality Career with LSBF Malaysia
The hospitality industry is among the fastest-growing in Malaysia and globally. The Diploma in Hotel Management at the LSBF campus in Malaysia prepares the graduate with the knowledge and skills required to pursue a thriving career in hospitality and the service industry. The graduates will gain an in-depth understanding of the industry, including day-to-day operations and management skills.
This blog is written by Godwin Fernandez
FAQs
Can I get a high-paying job with just a Diploma in Hotel Management?
Yes, a diploma is typically an entry-level qualification. However, it can still lead to well-paying roles. Your salary increases as you gain hands-on experience, leadership skills, and exposure to different departments.
What is the average salary after a Diploma in Hotel Management?
Hospitality and tourism graduates in Malaysia typically earn between RM 2,300 and RM 2,800 per month when starting.
Can I pursue higher studies after a Diploma in Hotel Management?
Yes, a Diploma in Hotel Management makes you eligible for further studies. After completing your diploma, you can progress to a bachelor’s degree in hospitality management, Tourism Management, Event Management, or other related fields.
Is the hotel management industry suitable for long-term career growth?
Yes, the hotel management industry offers strong long-term career growth. Hospitality is one of Malaysia’s most resilient and expanding sectors, supported by tourism, international business travel, and the rise of luxury and boutique hotels. With experience, diploma graduates can progress from entry-level roles to supervisory, managerial, and specialised positions across operations, F&B, events, guest relations, and sales.

SUGGESTED COURSE
Diploma in Hotel Management
The Diploma in Hotel Management equips you with the knowledge and skills required to pursue an exciting career in the hospitality and service industries. You will gain a comprehensive understanding of the hotel sector, including day-to-day operations and essential management techniques. As one of the fastest-growing industries globally, the hospitality and tourism sector offers abundant career opportunities, opening doors to millions of jobs worldwide.
